Recommended Package
Our recommended package is “VeriSM Foundation – 60 days access plus exam”. It gives you an additional 30 days free access when you buy the exam upfront.
Course Overview
- Get VeriSM foundation qualified at your own pace
- 30 or 60 days online access
- Fully accredited
- VeriSM foundation study guides and more…
- Tutor support
- 24/7 helpdesk
- Training + Virtual Mentor session included
Course Contents
- 22 lessons – easy to absorb lessons covering the VeriSM model, innovative technologies, progressive practices, the service organisation, service culture and people and organisational structure
- Includes video tutorials, study guides and quizzes
- Study duration: 18 hours
Course Prerequisites
- This course does not require any existing knowledge of VeriSM
- There are no mandatory pre-requisites for the exam
Exam details
- Exam duration: 60 minutes
- Exam format: closed book, multiple choice
- Exam delivery: online, webcam proctored
- Exam pass mark: 65% (26/40 questions)
- Exam language: extra time is available for non-native English speakers
Who’s it for
VeriSM Foundation is for anyone who works with (or wants to work with) products and services enabled by technology. It’s an ideal entry level for those wanting to work in IT, service management or with digital services. VeriSM is also suitable for any managers, teams or staff who are involved in delivering value to customers through the development, delivery and promotion of services, even if they are not IT professionals.