SIAM Capability Assessment
We provide a detailed analysis of an organisation‚Äôs current ‚ÄėAs-Is state‚Äô. From this, we develop a complete overview of their capabilities and map them to their ambitions to realise a successful SIAM implementation or optimisation of the organisation‚Äôs current operating model. We focus on skills, processes and tools and highlight opportunities for tactical quick wins and long-term strategic goals to achieve better collaboration across the supplier landscape.
Target Operating Model Design
We provide a full design and implementation service to develop Service Integration and scalable SIAM capabilities.¬†This includes governance frameworks, skills development, process development and service management tooling. Our approach ensures that delivery is owned by the business‚Äôs service management organisation and that the design fully integrates with existing organisational capabilities.
Service Management Transformation
Syamic facilitates strategic planning for SIAM and service management transformation by employing a structured approach comprising four essential steps, each meticulously tailored to deliver effective solutions:
- Understanding the current state of service management in the organisation
- Describing the future state and what the organisation would like to achieve
- Outlining the steps needed to achieve the future state
- Detailing the next stages in the transformation